Memberships and Subscriptions for Your Club

Flexible Rights

Customize your memberships to suit the needs of your club and your users. Set up memberships with different user rights aimed at various target groups.

Online Payments

Sell court bookings (resources) to members, guests or a combination. Handle additional payments for signups for single activities.

Points / Vouchers

Offer your users to pay with points – a flexible version of the classical voucher. This is an easy way of offering discounts on your club’s offers and to build loyalty.

Flexible Charge of Payments

Make payments of memberships and subscriptions flexible to suit your users’ needs. They decide when and how they pay. For instance, let a new member buy a membership online directly on your website and let the membership renew automatically when it expires.

Self-Service for Members

With Sportyfriends’ membership management software, you can manage all kinds of memberships and subscriptions for your club or association. This is regardless of whether you offer half-yearly and annual memberships, monthly subscription solutions, or if you prefer a pay’n’play-based solution where customers apply vouchers.

In many volunteer-driven associations and commercial centres, managing new and leaving members and collecting subscription fees are time-consuming tasks. New members are to be created and previous members must be deleted. And then subscription fees should be sent out and you need to follow up in case they are not paid. Sportyfriends saves you a lot of this work. Members can sign up for a membership and cancel it themselves from their personal user account. And you can set up memberships to renew automatically where the membership fee is deducted from the user’s payment card online. In the following you can read more about the options for managing memberships and subscriptions with Sportyfriends.

Membership and Subscription Types

Sportyfriends delivers great flexibility in the way you set up memberships and subscriptions. You can quickly create different memberships for your users, such as senior, junior and elite. And you can also offer family memberships (including parent/child accounts), corporate memberships and passive memberships. If you need to, you can also add a free trial period for potential new members.

You decide whether a membership or subscription is set up to run from a fixed start date to a fixed end date, regardless of the time of purchase. Or whether the membership should start from the exact day it is purchased and then for x number of months. The duration of a membership can be set from a single week and up to running on a monthly, quarterly, half-yearly or yearly basis.

Automatic Renewals and Email Confirmations

The price of each membership can be varied based on your preferences, and as an admin you have the option to also add a participation fee. Payment can either be made online using the member’s payment card. Or the association can send out invoices manually.

When paying online, you have the great advantage that as admin you can set the individual membership to be automatically renewed when it expires. In this situation, the member is notified by email of the upcoming payment a few days in advance.

Flexible Payment Charges and Signup Fees

The price of each membership can be varied, and as admin you have the option to add a signup fee as well. Payment can either be made online using the member’s payment card. Or the club can send out invoices manually.

Payments and Refunds Online

If your club uses online payments, new and existing members can make payments themselves directly from your club’s website. Simply find your desired membership and make your purchase as you would in any other webshop.

If a member cancels the subscription before it reaches the expiry date, you choose whether or not the payment gets refunded. If the refund option is turned on, you can select a deadline for when the membership must be cancelled in order to allow the customer to get the money back.

Self Service for Members Changing Subscription

Sportyfriends saves the volunteers and staff within your club the time-consuming task of dealing with members who want to switch from one membership to another. This process is often handled manually, but with Sportyfriends your members can do this by themselves with just 2-3 clicks from their personal profile. Self-service for members also helps them to avoid emailing back and forth with the association, and they can use their new membership as soon as possible. Any difference in price between memberships is automatically calculated and taken into account.

As an administrator, you still have the possibility to move a user from one membership to another membership.

Membership Rights

With our flexible membership management software, you have various customisation options for your different memberships. For example, in many sports clubs it’s essential to set how many active bookings a member can have at the same time. Only after an active booking has passed, a new booking can be made. In addition, you can also choose how far into the future a member is allowed to do a booking.

It is also possible to set up a membership to give the user access to specific events in the club. An example of this could be that the membership “Juniors Elite” gives the user access to sign up for the activity “Juniors Elite Training Lesson”.

Furthermore, you can specify that a membership allows the user to register for x number of teams or activities in the club. Thus, one type of membership may give access to 1 weekly team training session, while another membership allows the user to register for 2 weekly team training sessions.

Unique Membership Page with Further Info

If you want to provide more detailed information about a membership, you can add this information on the “Read more” page of the membership. Here you can offer your website’s visitors more detailed information about the membership. For example, the club’s terms for joining and leaving, if there is a cancellation period and the membership contains specific booking rights. This information is essential to many people considering buying the membership.

Efficient Member Management

The annual reporting of members data to the authorities is a major task for many sports associations. With Sportyfriends you can easily export the relevant data to an Excel file. And you can also choose to extract data only for users who have been a member of the club for at least 3 months, as these are the guidelines for when a user counts as a member in a given year.

In addition, we help your club to update your members database. You can set up the system to automatically remove leaving members, so that after their cancellation they are removed from your club’s membership list after e.g. 3 months, 1 year or 2 years.

This is only the tip of the iceberg

Whether you’re just getting started or ready to dive in – explore your options and find the plan that fits your needs.